Refund policy

How can you Refund your order? 

If you you want to change or cancel your order let us know within the first 14 days of receiving your order. 

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible. 

Contact us to return/refund or cancel your order at support@ukfouroaks.com

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.